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VA » Health Care » MIRECC / CoE » VISN 20 MIRECC » NewsFlash | Resources

MIRECC / CoE

NewsFlash | Resources

Resources

Transportation

Disabled American Veterans (DAV) — DAV operates a fleet of vehicles around the country to provide free medical transportation for ill and injured veterans. Ford Motor Company has been a loyal friend to DAV for over 120 years. In 1922 Henry Ford provided 50 Model T Fords to help disabled World War I veterans attend the organization’s second national convention. DAV stepped in to help veterans get the care they need when the federal government terminated its program that helped many of them pay for transportation to and from medical facilities. Since the program’s inception in 1987, DAV departments and chapters have donated 3,833 vehicles and Ford Motor Co. has donated 269 vehicles at a cost of more than $100 million. The vans are driven by volunteers, and the rides coordinated by more than 133 Hospital Service Coordinators around the country. Our nation’s heroes travel around the globe to protect our freedoms—it’s only right that we return their dedication. Volunteering to drive a Vet ensures that even those living remotely from VA hospitals can make their appointments and never go without the treatment they need.

To find out whether there is a van near you use the DAV Hospital Service Coordinator Directory to contact your nearest HSC for information or assistance. The following VISN 20 contact information is provided directly by DAV Headquarters:

DEPARTMENT OF ALASKA

ALASKA DAV (907) 460-9850
Anchorage VA Medical Center (907) 257-4948

DAV Seal

DEPARTMENT OF IDAHO

IDAHO DAV (208) 859-4853
Boise VA Medical Center (208) 422-1177

DEPARTMENT OF OREGON

OREGON DAV (503) 936-0494
VA Bend CBOC Bend (541) 383-2793
VA Portland Health Care System (503) 721-7804
VA Roseburg Healthcare System (541) 440-1293 Ext. 41293
White City VA Medical Center (541) 826-2111 Ext. 3619

DEPARTMENT OF WASHINGTON

WASHINGTON DAV (360) 320-0410
American Lake VA Medical Center (253) 583-1343 EXT. 71343
Seattle VA Medical Center (206) 310-7893
Mann-Grandstaff VA Medical Center (509) 434-7019
Jonathan M. Wainwright VA Medical Center (509) 525-5200 EXT. 26156

Please remember that the DAV Transportation Network is staffed by volunteers; therefore, it is unable to cover every community. DAV is dedicated to a single purpose: keeping our promise to America’s veterans. Navigating the resources available to veterans can be confusing, but DAV believes no veteran should have to go it alone. All services provided by DAV are free of charge.

Disabled American Veterans Van Any Service member who was not dishonorably discharged and sustained an injury or illness during their time in the military—whether service connected by the VA or not—or anyone who aggravated a previous injury during his or her time in service, is eligible for DAV membership so long as they served during a period of armed conflict. Ford Motor Company commitment continues to this day. Ford extends special, money-saving offers to all DAV and DAV Auxiliary members. Ford gives 100 percent of its profits from sales of Proud to Honor merchandise – available at fordproudtohonor.com/store – to DAV.

Veteran Outreach and Events

VA Outreach and Events — You can join our outreach events to learn about VA benefits, meet other Veterans, and more. Find in person and online events to join.

VA Vets Resources — VA VetResources shares VA and non-VA programs and service that Veterans, their families, caregivers, and survivors can use right now.

VISN 20 Military Appreciation Events, Airshows, and Fleet Week

Guide to Air Shows and Demonstrations — Have you ever felt the ground shake as an F/A-18 Hornet buzzed overhead? Or stood by as four jets flew so close to each other that their wings almost touch? Air demonstrations and trade shows provide an opportunity for people to see U.S. military air capabilities in action and meet the service members who fly and maintain the equipment. Visit these resources to find out what shows are happening in your area.

Support and Wellness

Vet Centers — An around the clock confidential call center where combat Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. Call 1-877-927-8387, 24/7 to reach the Vet Center Call Center and talk about your military experience or other concerns during your transition from military to civilian life. The team is comprised of U.S. Veterans from several eras as well as family members of U.S. Veterans. This benefit is prepaid through the Veteran’s military service.

US Air Force fighter jets with Mount Hood in the background The Blue Angels Foundation — Committed to supporting critical services for our nation’s wounded warriors and their families including transitional housing assistance and post-traumatic stress treatment. The Blue Angels Foundation’s mission is to support wounded veterans. The wounded veterans who proudly volunteered to serve our nation and preserve our freedoms are the same people today who need our time, treasure and talents to provide a path of transition back to the civilian community and a life of dignity and fulfilment. Thanks to you, each year we are expanding our footprint and impact in critical areas facing the wounded veteran and their family through our association with key benefactors around the nation. We have identified and are supporting organizations that assist veterans in key areas: transitional housing, counseling, PTSD resolution, permanent housing, life skills, transportation and employment.

Veteran Check-In — The Veteran Wellness Alliance will work with you to find a provider within our clinical partners that are able to serve your needs. Connecting best-in-class mental health care providers and peer veteran networks. We’ve assembled an incredible team. Veterans and Service members experiencing difficulties in daily life or in distress can reach out to Check-In and trust that an advocate will find a licensed professional who can help. You and your loved ones are able to receive mental and brain health services regardless of your discharge and length of service. With our collaborative effort through the Veterans Wellness Alliance, Check-In provides mental and brain health services in all 50 states, Washington, D.C., and Puerto Rico. We offer in-patient and outpatient services as well as telehealth options, depending on your individual needs and geographic location. With proper care, active duty Service members and Veterans can continue to thrive on and off the battlefield. Connecting veterans with the support and services they need to live happier, healthier, more successful lives-and to make sure U.S. veterans are treated like people, not case numbers, every step of the care journey. Through the Veteran Wellness Alliance, Check-In’s clinical providers offer mental and brain health services to you and your family at no cost.

Veterans Crisis Line — The Veterans Crisis Line’s new number—Dial 988—gives Veterans in crisis a shorter, easier-to-remember way to get support as quickly as possible. The Veterans Crisis Line connects U.S. Veterans and Service members in crisis and their families and friends with qualified, caring VA responders through a confidential toll-free hotline, online chat, or text. You’re never alone. Veterans Crisis Line responders answer day and night. They listen to you and make sure you’re safe. Dial 988 and Press 1. Chat online at VeteransCrisisLine.net/Chat. Text to 838255.

Collaborations and Care Networks

Star Behavioral Health — A collaboration between the Military Family Research Institute at Purdue University and the Center for Deployment Psychology. SBHP is supported by the National Guard Bureau and the Indiana Family and Social Services Administration along with numerous other organizations that provide additional support for state-specific programs. SBHP provides training to licensed mental health providers on military culture, the deployment cycle and treatments that have shown to be effective with military-connected clients. Then we place those trained providers in our online registry, where you can find one near you who matches your needs.

Uniformed Services University of the Health Sciences, Center for Deployment Psychology — The Center for Deployment Psychology (CDP) trains military and civilian behavioral health professionals to provide high-quality, culturally-sensitive, evidence-based behavioral health services to military personnel, Veterans and their families.

Elizabeth Dole Foundation — Through collaboration with government agencies, nonprofit organizations, and corporate partners, the Elizabeth Dole Foundation have made significant strides in advancing the cause of military and veteran caregivers. From the beginning, the Elizabeth Dole Foundation has been rooted in evidence-based research.

Hidden Heroes — Hidden Heroes is a multi-year, multi-faceted campaign that brings vital attention to the untold stories of military caregivers and seeks solutions for the tremendous challenges and long-term needs they face. Hidden Heroes seeks to raise awareness of the issues military caregivers confront every day and inspire individuals, businesses and leaders from civic, faith and government organizations to take action.

PsychArmor — Access more than 250 military culture educational products for healthcare providers, Veterans, employers, military family members, caregivers, and more.

Real Warriors — Real Warriors Military Health System Real Warriors, a program through the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury (DCoE), provides information and resources about psychological health, Posttraumatic Stress Disorder (PTSD), and traumatic brain injury. Call 1-866-966-1020, available 24/7. Chat online 24/7.

Traumatic Brain Injury Center of Excellence — TBICoE unifies a system of TBI health care, reliably advancing the science for the warfighter and ready to meet future brain health challenges. Traumatic brain injury is a significant health issue which affects service members and veterans during times of both peace and war. The high rate of TBI and blast-related concussion events resulting from current combat operations directly impacts the health and safety of individual service members and subsequently the level of unit readiness and troop retention. The impacts of TBI are felt within each branch of the service.

Warrior Care Network is a partnership between Wounded Warrior Project (WWP) and four world-renowned academic medical centers, providing veterans and service members living with post-traumatic stress disorder (PTSD), traumatic brain injury (TBI), military sexual trauma (MST), and other related conditions with a path to long-term wellness.

Participants and their families receive first-class treatment tailored specifically to their needs and individualized care to support their unique journey. All treatment and accommodations are provided at no cost and financial assistance is also offered to help cover everyday expenses like groceries, utilities, and housing.

Wounded Warrior Project (WWP) — WWP began in 2003 as a small, grassroots effort providing simple care and comfort items to the hospital bedsides of the first wounded service members returning home from the conflicts in Iraq and Afghanistan. As their post-service needs evolved, so have our programs and services.

Avalon Action Alliance — A post-trauma wellness nonprofit helping Veterans and their families gain control over issues related to brain health and mental wellness. Avalon provides a single point of contact and one integrative assessment for the symptoms of post-traumatic stress (PTS), TBI, and substance abuse (SA) to identify and guide clients to the most effective clinical or non-clinical pathway towards healing. Location of Veterans is not a barrier for treatment. Avalon Action Alliance will arrange travel to the facility best-suited for the client. Avalon’s alliance of posttraumatic growth programs provide a seven-day non-clinical training program for veterans and first responders who suffer from symptoms of post-traumatic stress and depression. Avalon Action Network partners with Boulder Crest Foundation to implement their Warrior PATHH (Progressive and Alternative Training for Helping Heroes) programs based on the science of Post-traumatic Growth (PTG) through non-clinical training delivered by highly qualified peer guides. Warrior PATHH PTG is available to Veterans and First Responders.

Warrior PATHH PTG

The U.S. Military Sea Hawker Color Guard prepares to present colors after a recognition ceremony for congressional Medal of Honor veterans Col. Joe M. Jackson, left, and Maj. Gen. Patrick H. Brady at the Seattle's Qwest Field during the Seahawks annual Military Appreciation Day celebration.

Avalon Action Alliance partners with TBI Centers from around the country to provide integrated and interdisciplinary care with innovative assessments and treatments in an intensive outpatient setting. TBI Centers are open to all Veterans regardless of discharge status.

Traumatic Brain Injury Centers

No clinical diagnosis is required to attend. Avalon Action Alliance partners with Warriors Heart for substance abuse treatment providing both inpatient and outpatient treatment for dependency, alcohol abuse, and co-occurring psychological disorders. Avalon Fund started in 2019 with a $40 million commitment from Home Depot Co-Founders, Bernie Marcus and Arthur Blank in launching the Gary Sinise Foundation Avalon Network.

Intrepid Spirit Center, Joint Base Lewis-McChord Intrepid Spirit Center — Ground was broken for the Intrepid Spirit Center at Madigan Army Medical Center, Joint Base Lewis-McChord, Washington on October 29, 2015, and the center was officially dedicated on April 5, 2018. The Madigan Traumatic Brain Injury Program provides comprehensive health care, education and research across the continuum of care, ranging from the impact of trauma exposure to the effects of all grades/types of brain injury, while striving to address the impacts of co-occurring conditions. The $12 million center specializes in treating Service members with traumatic brain injuries and related conditions such as post-traumatic stress disorder and chronic pain. It is the 6th Intrepid Spirit Center to open nationally, thanks to a partnership between the Army and the Intrepid Fallen Heroes Fund.

Cohen Veterans Network (CVN) — CVN seeks to improve the quality of life for Veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every Veteran, active duty Service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. In VISN 20, Steven A. Cohen Military Family Clinics are in Alaska and Washington.

VA and National Resource Directory

Military2VA (M2VA) — Every VA medical center has a specialized Post-9/11 Military2VA (M2VA) team ready to welcome you as you transition from Service member to Veteran. Your Post-9/11 M2VA team will assist you, your family, and caregivers in navigating the VA health care system and support you in achieving your health and wellness goals. Often when Service members leave the military, they find difficulty with sense of identity, financial strain, employment/education barriers, relationship changes, mental/emotional wellness, and physical limitations as a result of their time in the military.

VA Launchpad for Veterans — The Department of Veterans Affairs (VA) Launchpad helps Veterans and their Caregivers find and use VA apps. The VA Launchpad organizes VA apps and capabilities to help you more easily find the tools VA has made available for you. Apps are available for Veterans, Family and Caregivers, and Health Care Professionals.

Military Health mobile apps — Providing information and support to Service members, Veterans, and their families for a variety of health issues. Download these free apps on either Android or iOS devices.

Quit VET — Tobacco quitlines can double your chance of quitting, compared with getting no support at all. Any Veteran receiving health care through VA is eligible to use the Quit VET quitline. Call the quitline to speak with a tobacco cessation counselor. Call 1-855-QUIT-VET (1-855-784-8838), 9 a.m.–9 p.m. ET, Monday–Friday.

Make the Connection — Veterans can experience a range of life events, opportunities, and challenges after they leave the military. Connecting Veterans with information, resources, and solutions to issues affecting their health, well-being, and everyday lives. Make the Connection helps Veterans and their families recognize that they are not alone—there are people out there like them who are going through similar experiences, overcoming challenges, reaching positive outcomes for treatment and recovery, and finding paths to fulfilling lives.

National Center for PTSD — The mission of the National Center for PTSD is to advance the clinical care and social welfare of America's Veterans and others who have experienced trauma, or who suffer from PTSD, through research, education, and training in the science, diagnosis, and treatment of PTSD and stress-related disorders.

National Resource Directory — The National Resource Directory (NRD) is a resource website that connects Service members, wounded warriors, Veterans, their families, and caregivers to programs and services that support them. The NRD is a partnership among the Departments of Defense, Labor and Veterans Affairs. The NRD is hosted, managed, maintained, sustained and developed by the Defense Health Agency's Recovery Coordination Program and provides access to services and resources at the national, state and local levels to support recovery, rehabilitation and community reintegration.

Sign up for email updates or access your subscriber preferences: https://public.govdelivery.com/accounts/USVHAVISN20/subscriber/new.

Use of these Materials and Finding VA Health Care

Please note that the health care information provided in these materials is for educational purposes only. It does not replace the role of a medical practitioner for advice on care and treatment. If you are looking for professional medical care, find your local VA healthcare center by using the VA Facilities Locator & Directory. This page may contain links that will take you outside of the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked websites.

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Disclaimer of Endorsement: Reference herein to any specific commercial products, process, or Service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government. The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government, and shall not be used for advertising or product endorsement purposes.
Disclaimer of Hyperlinks: The appearance of external hyperlinks does not constitute endorsement by the Department of Veterans Affairs of the linked websites, or the information, products or Services contained therein. For other than authorized VA activities, the Department does not exercise any editorial control over the information you may find at these locations. All links are provided with the intent of meeting the mission of the Department and the VA website. Please let us know about existing external links which you believe are inappropriate and about specific additional external links which you believe ought to be included.
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Reference from this web page or from any of the information Services sponsored by the VA to any non-governmental entity, product, Service or information does not constitute an endorsement or recommendation by the VA or any of its employees. We are not responsible for the content of any "off-site" web pages referenced from this server.
Disclaimer: The sharing of any non-VA information does not constitute an endorsement of products or Services on the part of the VA.

Today's VHA - the largest of the three administrations that comprise the VA - continues to meet Veterans' changing medical, surgical, and quality-of-life needs. VHA is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. There are 18 Veterans Integrated Service Networks (VISNs) in VHA operating as regional systems of care to better meet local health care needs and provides greater access to care. In the Pacific Northwest, VISN 20 serves Veterans in Alaska, Oregon, Washington, most of Idaho, and one county each in California and Montana. Spanning 23% of the US land mass, VISN 20 is the largest geographic region of VA. Operating across three time zones over 817,417 square miles, VISN 20 is home to 273 federally recognized American Indian and Alaskan Native tribes. According to DoD, American Indians and Alaska Natives have one of the highest representations in the United States Armed Forces. VA consults with American Indian and Alaska Native tribal governments to develop partnerships that enhance access to services and benefits by Veterans and their families. VA is committed to ensuring that Native American Veterans and their families are able to utilize all benefits and services they are entitled to receive. As of the end of FY2023, 42.2% of VISN 20 enrollees and 39.7% of VISN 20 patients resided in rural or highly rural areas. Veterans may be eligible to receive care from a community provider when VA cannot provide the care needed. Veterans Community Care Program (VCCP) provides health care for Veterans from providers in the local community. VCCP includes General Community Care, Urgent Care, Emergency Care, Foreign Medical Care, Home Health and Hospice Care, Indian and Tribal Health Services, In Vitro Fertilization, State Veterans Home, and Flu Shots.

Browse facilities by state

VA Puget Sound Health Care System (VAPSHCS) serves Veterans from a five-state area in the Pacific Northwest with two main divisions: American Lake VA Medical Center and Seattle VA Medical Center. Veterans Medical Centers are also located in Spokane, Vancouver, and Walla Walla. VA Outpatient Clinics and Vet Centers are located in Bellingham, Bellevue, Bremerton, Chehalis, Edmunds, Everett, Federal Way, Lacey, Mount Vernon, Olympia, Port Angeles, Puyallup, Richland, Renton, Silverdale, Seattle, Spokane, Union Gap, Vancouver, Walla Walla, Wenatchee, and Yakima.

VA Portland Health Care System (VAPORHCS) serves Veterans in Oregon and Southwest Washington with two main divisions: Portland VA Medical Center and Vancouver VA Medical Center. Veterans Medical Centers are also located in Roseburg, White City, and Vancouver, Washington. VA Outpatient Clinics and Vet Centers are located in Astoria, Bend, Boardman, Brookings, Enterprise, Eugene, Fairview, Grants Pass, Hines, Hillsboro, Klamath Falls, LaGrande, Lincoln City, Newport, Portland, Salem, The Dalles, and West Linn.

VA Regional Offices

United States Armed Forces Joint Color Guard The Veterans Benefits Administration (VBA) helps service members transition out of military service, and assists with Veterans with education, home loans, life insurance and much more. Service members, Veterans, their families, and Survivors are invited to request information on VA Benefits including disability compensation, pension, fiduciary, education, Veteran Readiness and Employment (VR&E), Home Loans, and Insurance. In addition to information on VA Benefits Veterans may initiate an intent to file and request assistance with filing compensation and pension claims. Visit regional office websites to learn about the services the regional office provides, directions to the facility, hours of operation, and the leadership team that serves the regional office.

Find out if you can get VA health care as a Veteran

The following four categories of Veterans are not required to enroll but are urged to do so to permit better planning of health resources:

Veterans with a service-connected (SC) disability rated at 50% or more.
Veterans seeking care for a disability the military determined was incurred or aggravated in the line of duty, but which VA has not yet rated, within 12 months of discharge.
Veterans seeking care for a SC disability only or under a special treatment authority.
Veterans seeking registry examinations (ionizing radiation, Agent Orange, Gulf War/Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn (OEF/OIF/OND) depleted uranium, airborne hazards, and Open Burn Pit Registry).

Find out how to apply for VA health care benefits as a Veteran or service member. For other mental health services, contact a VA medical center for information on eligibility and treatment options.

Vet Centers in VISN 20

VA Vet Center Logo Vet Centers in VISN 20 are community-based counseling centers that provide a wide range of social and psychological services, including professional readjustment counseling to eligible Veterans, active-duty Army, Navy, Marine Corp, Air Force, Space Force, and Coast Guard service members, including National Guard and Reserve components, and their families. 1-877-927-8387 is an around the clock confidential call center where combat Veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life. The staff is comprised of combat Veterans from several eras as well as families members of combat Veterans. This benefit is prepaid through the Veteran’s military service.

Alaska

Anchorage Vet Center (Anchorage, AK)	Fairbanks Vet Center (Fairbanks, AK)
Kenai Vet Center Outstation (Soldotna, AK)	Wasilla Vet Center (Wasilla, AK)

Idaho

Boise Vet Center (Boise, ID)

Oregon

Central Oregon Vet Center (Bend, OR)	Eugene Vet Center (Eugene, OR)
Grants Pass Vet Center (Grants Pass, OR)	Portland, OR Vet Center (Portland, OR)
Salem Vet Center (Salem, OR)

Washington

Bellingham Vet Center (Bellingham, WA)	Everett Vet Center (Everett, WA)
Federal Way Vet Center (Federal Way, WA)	Lacey Vet Center Outstation (Lacey, WA)
Seattle Vet Center (Seattle, WA)	Spokane Vet Center (Spokane, WA)
Tacoma Vet Center (Tacoma, WA)	Walla Walla Vet Center (Walla Walla, WA)
Wasilla Vet Center (Wasilla, AK)	Yakima Valley Vet Center (Yakima, WA)

Plan your trip to VA

In 1946, Veterans Canteen Service (VCS) was established by law to provide comfort and well-being to America’s Veterans. With our many retail stores, cafés and coffee shops across the country, we serve those who have served our country. We are a self-sustaining entity providing merchandise and services to Veterans enrolled in VA’s healthcare system, their families, caregivers, VA employees, volunteers and visitors. We are honored to give back to the VA community through many programs established for the health and well-being of our nation’s heroes. Revenues generated from VCS are used to support a variety of programs, such as VA’s Rehabilitation Games, Fisher Houses, Poly-Trauma Centers for OIF/OEF/OND Veterans, disaster relief efforts, Substance Abuse Cessation, VA’s Homelessness initiatives, Women Veterans, Veteran Suicide Prevention and other activities.

VCS operates over 200 Patriot Stores in Veterans Administration (VA) Medical Centers nationwide. Many of our stores have been recently updated and expanded to provide our customers with a modern, clean and comfortable shopping experience. Our stores welcome our customers with wider aisles, wood-like floors, enhanced lighting and directional signage. PatriotStores have expanded hours of operation to provide service for customers on weekends at most locations.

The Patriot Cafe is the best place in the VA Medical Center to enjoy delicious, freshly prepared breakfast or lunch served hot or cold each weekday. Providing Veterans, their families, VA employees, volunteers and visitors a place to relax and enjoy a meal or take-out for their convenience. With a wide variety of food from traditional comfort food, specialized menu selections and a large assortment of healthy choices; there is something for everyone's taste buds.

Hospital Service Directory

To find out whether there is a van near you use the Disabled American Veterans (DAV) Hospital Service Coordinator Directory to contact your nearest HSC for information or assistance. Please remember that the DAV Transportation Network is staffed by volunteers; therefore, it is unable to cover every community.

Explore Northwest Mental Illness Research, Education and Clinical Center

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