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Two Sides of the Same Coin | South Central MIRECC

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About Two Sides of the Same Coin: Cultural Humility and Addressing Microaggressions and Discriminatory Requests

This guide provides core information and is intended to be a quick reference of important concepts regarding cultural humility practices and responding to microaggressions and discriminatory requests from individuals.

  • Describes culture and its impact on healthcare, equity and cross-cultural engagement.
  • Encourages clinicians to practice cultural humility with patients through tools that include the CRASH model, Kleinmann's 8 questions, and a brief demonstration video.
  • Discusses discriminatory histories in healthcare and clinician- and patient-level barriers that influence care.
  • Defines microaggressions and provides strategies to respond to discriminatory requests by patients.
  • Published 2023 | Updated 2024

 

This product is a best practice.

 

Video

Disclaimer: This video is only intended for educational purposes and does not take the place of medical advice or treatment from a medical professional.

Practicing Cultural Humility

This video will provide information about cultural humility practices. It describes culture and its impact on healthcare, equity and cross-cultural engagement. It also encourages clinicians to practice cultural humility with patients through the CRASH model.

Developers

Joshua D. Hamer, PhD, Abdualla Ben Ammer, MD, Matthew Koller, MD, Jennifer L. Bryan, PhD, and Ali Abbas Asghar-Ali, MD.

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Use of these Materials and Finding VA Health Care

Please note that the health care information provided in these materials is for educational purposes only. It does not replace the role of a medical practitioner for advice on care and treatment. If you are looking for professional medical care, find your local VA healthcare center by using the VA Location Directory. This page may contain links that will take you outside of the Department of Veterans Affairs website. VA does not endorse and is not responsible for the content of the linked websites.

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Last updated: November 12, 2024

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